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Return and Exchanges

SO SORRY BUT...

We would be very happy to exchange sizes on sale items, but shipping will be on the purchaser. Thank you.

We are a SMALL company: This means that our return policy may not be as cool and easy to get along with as those other “bigger” companies.

Exchanges/returns: You have 15 days after you receive the item to inspect your garment and deem it suitable for the wear and tear of your exercise and to decide if it fits well or not. If you would like to return your item it must not have been worn and the tags must  be attached. You must also have your invoice.

EXCHANGE

If you decide you want to exchange it for a different size or there is an issue (i.e. broken zipper, etc.) please contact: info@ursportswear.com

 Example email

  • Say Hi: Hello UR Sportswear,
  • Tell us what product you ordered and what the problem is: I purchased a size small and I need a medium can you email me a label? I ordered Just Rock Rosebud Arrows (that information is on the tags).
  • Say bye: Sincerely UR Friend,
  • Identify Yourself: Ivant Running

We will respond by emailing you a return shipping label that you will print out and tape to the original packing.
Please include the invoice with the garment otherwise we will not know where the new garment needs to be sent. On the invoice please list:

  1. That it is an exchange.
  2. Then state what you want (e.g. a size medium in Rosebud/Arrows Print)
  3. An email or phone number where we can contact you with any questions

RETURN

If you decide that you want a return. NOTE: You must request a return 15 days after purchase and must be unworn with tags attached otherwise we will not be able to return the item. Please contact: info@ursportswear.com

Example email:

  • Say Hi: Hello UR Sportswear,
  • Tell why your are returning the item: They are awesome!! I am having trouble thinking of an example. Sorry.
  • Say bye: Sincerely UR Friend,
  • Identify Yourself: Rad I. Cale

In response to you we will then be emailing a shipping label that you will print out and tape to the original packingPlease include the invoice with the garment otherwise we will not know who the return is for. On the invoice please list:

  1. That it is a return.
  2. Why you want to return the item
  3. An email or phone number where we can contact you with any questions.


Address:
UR Sportswear
PO BOX 1055
Mukilteo, WA 98275-9998

 

 

PLEASE NOTE: The purchaser is responsible for knowing what (if any) fabrics or any other materials they they are allergic to. Please read product discriptions before you purchase. Thank you.